Summary: link02 collects only the data necessary to operate your account, process transactions and meet legal obligations. We do not sell your personal data. You have the right to access, correct and request deletion of your data at any time, subject to applicable legal requirements. Full details are in the sections below.
This Privacy Policy ("Policy") describes how link02 ("the Platform", "we", "us", "our"), operating at https://link02.cam, collects, processes, stores, shares and protects the personal data of individuals ("User", "you", "your") who access or use our online gaming and sports betting services.
This Policy forms part of the link02 Terms and Conditions. By registering an account, depositing funds or otherwise using the Platform, you confirm that you have read and understood this Policy and consent to the processing of your personal data as described herein.
link02 is committed to handling personal data responsibly and to respecting the privacy of all Users, including those accessing the Platform from Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar and elsewhere in Pakistan. Nothing in this Policy constitutes legal advice on data protection law in Pakistan or any other jurisdiction. Users with specific legal concerns should seek independent professional advice.
link02 collects Personal Data in the following categories. We collect only the data that is necessary for the stated purpose.
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC or other government-issued ID number, photograph | At registration and during KYC verification |
| Contact Data | Email address, phone number, residential address | At registration or when updated by the User |
| Financial Data | Payment method details, transaction history, deposit and withdrawal records, wallet references (e.g. Easypaisa, JazzCash account numbers used for transactions) | On deposit, withdrawal or payment method verification |
| Technical Data | IP address, device type, browser type, operating system, session identifiers, login timestamps | Automatically, on every platform session |
| Usage Data | Game history, bet history, sports markets accessed, session duration, navigation paths | Automatically, during platform use |
| Communication Data | Support chat transcripts, email correspondence, any other communications with the Platform | When you contact our support team |
| Preference Data | Language settings, marketing preferences, responsible gambling limits set by the User | When set by the User in account settings |
We do not intentionally collect special categories of sensitive Personal Data (such as health data, political opinions or biometric data) unless strictly required for regulatory compliance and only with appropriate legal grounds. Where KYC processes involve document data that may incidentally contain sensitive fields, that data is treated with heightened security and processed solely for verification purposes.
We process Personal Data only where a valid legal basis exists. The primary legal bases applicable to link02's data processing activities are:
Personal Data collected by link02 is used for the following purposes:
To create and maintain your registered account, authenticate your identity at login, process account settings changes and communicate important account-related information including security alerts and policy updates.
To process deposits and withdrawal requests, verify that payment methods are registered in your name, conduct fraud screening on financial transactions and maintain compliant records of all monetary activity. Payment method references — including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — are processed only in the context of your specific transaction records. These providers are referenced as contextual information and do not constitute an endorsement or partnership.
To verify your identity and age, screen against sanctions lists and politically exposed persons databases, comply with anti-money laundering obligations, and fulfil any lawful requests from competent regulatory authorities.
To apply deposit limits, loss limits and self-exclusion settings configured by the User; to monitor account activity for indicators of potential problem gambling; and to intervene in accordance with the Platform's responsible gambling obligations.
To detect and investigate suspicious account activity, duplicate accounts, unauthorised access attempts, chargeback fraud and other prohibited conduct described in our Terms and Conditions.
To analyse aggregated and anonymised usage data for the purpose of improving Platform functionality, identifying technical issues and tailoring the user experience. No individually identifiable data is used for product analytics without a valid legal basis.
To handle your support queries, maintain records of communications for quality assurance, and ensure that issues raised by Users in Karachi, Lahore, Islamabad or elsewhere are addressed accurately and consistently.
To send promotional offers, bonus communications and platform news — only where you have provided explicit consent to receive such communications. You may withdraw consent at any time through your account settings or by contacting support.
We do not sell your Personal Data to any third party for their independent marketing, profiling or commercial purposes.
Personal Data may be disclosed to the following categories of third parties, strictly on a need-to-know basis and only to the extent necessary:
Third parties engaged to provide services on our behalf, including: identity verification and KYC providers; payment gateway operators; cloud hosting and infrastructure providers; fraud detection and cybersecurity services; customer support platform providers; and email delivery services. All processors are bound by data processing agreements requiring them to handle Personal Data solely in accordance with our instructions and applicable data protection obligations.
We may disclose Personal Data to competent regulatory authorities, law enforcement agencies or courts where required by applicable law, court order or lawful governmental request. We will notify affected Users of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, restructuring or sale of all or part of the business, User Personal Data may be transferred to the acquiring entity. Users will be notified of any such transfer and any material changes to this Policy that result from it.
Personal Data is never shared with advertisers, data brokers or third-party marketers. It is never shared with gambling affiliates or third-party platform operators for profiling or re-targeting purposes without explicit User consent.
The link02 platform uses cookies and similar technologies (local storage, session tokens) to operate certain platform functions and to improve the user experience. The categories of cookies used are as follows:
Users may manage or withdraw cookie consent at any time through their browser settings. Blocking strictly necessary cookies may impair Platform functionality.
We retain Personal Data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention principles apply:
On expiry of applicable retention periods, Personal Data is securely deleted or anonymised.
link02 implements a range of technical and organisational security measures to protect Personal Data against unauthorised access, accidental loss, destruction or disclosure. These include:
User Responsibility: Security is a shared effort. You are responsible for maintaining the confidentiality of your account credentials and for logging out from shared devices. If you suspect any unauthorised access to your account, contact support immediately.
To deliver our services, Personal Data may be transferred to and processed in countries outside Pakistan, including the jurisdiction in which the Platform holds its operating licence and the locations of our third-party service providers. Such transfers occur only where appropriate safeguards are in place — including contractual clauses or equivalent protections — to ensure that Personal Data receives a standard of protection consistent with this Policy.
Where Personal Data is transferred internationally, we take reasonable steps to ensure that recipient entities handle such data securely and only for the purposes specified in this Policy.
Subject to applicable law and certain exceptions relating to legal obligations or legitimate interests, Users have the following rights in respect of their Personal Data:
Request a copy of the Personal Data we hold about you and information on how it is being processed.
Request correction of inaccurate or incomplete Personal Data held on your account.
Request deletion of your Personal Data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Request that processing of your data be restricted in certain circumstances, such as where accuracy is contested.
Request that Personal Data provided by you be returned in a structured, commonly used format where technically feasible.
Object to processing based on legitimate interests, including direct marketing processing where consent-based controls are available.
To exercise any of these rights, contact us at the details provided in Section 16. We will respond to verified requests within a reasonable timeframe consistent with applicable data protection obligations. We may require identity verification before processing a rights request.
Strict 18+ Policy: link02 does not knowingly collect or process the Personal Data of individuals under the age of 18, or the higher minimum age required by the operator's license jurisdiction. The Platform is strictly for adults.
Age verification is conducted as part of the KYC process. Where we become aware that Personal Data has been collected from a minor, that data will be deleted promptly and the associated account closed. Parents and guardians who believe a minor has registered an account should contact support immediately.
We cooperate with parental control software providers to assist families in restricting minor access to online gambling platforms.
We send promotional and bonus communications only to Users who have explicitly consented to receive them. Consent is obtained at registration and can be updated at any time through account settings. Withdrawal of marketing consent does not affect the lawfulness of any processing carried out prior to withdrawal.
We do not share your contact details with third-party marketers. All promotional communications sent by link02 relate to our own platform services. To unsubscribe from marketing communications, update your preferences in your account dashboard or contact support.
The link02 platform may contain references to third-party services for informational context — including familiar Pakistan payment providers such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah. These references are contextual only and do not constitute endorsements, affiliations or integrations.
Where the Platform contains hyperlinks to third-party websites, link02 is not responsible for the privacy practices of those sites. Users should review the privacy policies of any third-party site they visit independently. This Policy applies solely to data processing carried out by or on behalf of link02.
link02 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, the "Last reviewed" date at the top of this page will be updated and, where practicable, registered Users will be notified by email or through an in-platform notification.
Continued use of the Platform following the publication of an updated Policy constitutes acceptance of those changes. We encourage Users to review this Policy periodically. Users who do not accept the updated Policy should discontinue use of the Platform and contact support to close their account.
For all privacy-related queries, data rights requests, or concerns about how link02 handles your Personal Data, please contact us using the details below. We do not accept data requests via automated or third-party services.
Data Queries & Rights Requests:
Email (plain text — do not send sensitive documents unless via secure upload within your account):
[email protected]
Please include "Privacy Request" in your subject line and provide your registered account email address for verification purposes. Response within 10 business days.
For general support queries or account issues, live chat via your authenticated account session is the recommended first contact channel.
Six commitments that define how we handle personal data across the link02 platform.
We collect only what is genuinely necessary. Identity and contact data is collected to operate your account. Financial data is collected to process transactions. We do not collect data speculatively or for future undefined use.
Your Personal Data is never sold to third-party marketers, data brokers, advertisers or any other commercial entity. This is an absolute commitment, not a policy subject to business-model changes.
SSL/TLS encryption protects all data in transit between your device and our servers. Sensitive data at rest — including identity documents and financial records — is encrypted using industry-standard protocols.
Access, rectification, erasure, portability and objection rights are available to every registered User. Rights requests are handled directly — you do not need a third party to exercise them on your behalf.
Data is not kept indefinitely. Retention periods are set by regulatory requirement and business necessity. When the retention period expires, data is securely deleted or rendered irreversibly anonymous.
Promotional emails, bonus notifications and platform news are only sent to Users who have actively opted in. Unsubscribing takes effect immediately and requires no follow-up to confirm.
Our support team can assist with data access requests, consent management and account privacy settings. For general platform questions, our FAQ page covers the most common queries in plain English.
18+ only. Adults only. Gamble responsibly. Local laws may restrict gambling in your jurisdiction.